Return Policy
t Christmas Trends, we want you to love every festive purchase. If for any reason you are not completely satisfied with your order, we’re here to help.
Returns
- You may return most items within 14 days of receiving your order.
- Items must be unused, in their original packaging, and in resalable condition.
- For hygiene reasons, certain products (such as worn Christmas jumpers) cannot be returned unless faulty.
Refunds
- Once we receive your returned item, we will inspect it and notify you of the status of your refund.
- Approved refunds will be issued to your original payment method within 5–7 working days.
- Please note: original shipping costs are non-refundable.
Exchanges
- If you would like to exchange an item, please contact us first to confirm availability.
- Exchanges will be processed once we receive the returned product.
Faulty or Damaged Items
- If your order arrives damaged or faulty, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or refund.
How to Return an Item
- Email us at info@christmastrends.co.uk with your order number and reason for return.
- Post your item securely to:
Christmas Trends
Rear 90 Blossom Folds
Wolverhampton
WV14 HJ
United Kingdom